Today, I had the problem, that I wasn’t able to activate one of my crm users. Based on the error message, I wasn’t able to identify, where the problem might be.
External Error – No such object on server.
Category: Administration
SSL-Certificate replacement on CRM on-premise
Last week, I had to replace the existing ssl-certificate on our crm on premise systems. I installed the ssl-certificates in the IIS certificate store and also installed the corresponding root certificates. I changed the binding in IIS and checked the certificate in the browser, everything was working fine. But after abound 1 hour, the whole …
Case origin not visible in personnel view
If you’re looking for the field caseorigincode you may not find it in the advanced find of the case. Trying to add the field is also not possible, as the field is not available in the Edit Columns Dialog.
How to import emails again into queues from exchange
Today a customer told me, that some mails are not in the queue, but are available in the exchange mailbox. Therefore I started searching. As the whole Server-Side-Sync-Job is just a blackbox, I started to check the plugins and found an error. This caused an exception and therefore blocked the import of the email. I …
Workflows and their parent connection
The usual process of developing a workflow is, to create a workflow on your development system, test it, pack it in a solution and transfer the solution to your productivsystem (with different levels of testing, qm, … between). If you check the process entity after some deployments with the advanced find, you will find multiple …
Setting the Geocode for accounts with a workflow
Each account in crm has the default fields address1_latitude and address1_longitude. These fields can be filled manually or via a tool, connecting a service provider like google maps or Bing maps. With the field service module, you already have Bing maps included. To enable the automatic filling, navigate to Field service > Administration > Field Service …
Microsoft Dynamics 365 On-Premise Cumulative Updates
Since march 2019, Microsoft provides updates for on-premise installations every month. You can find the download links and also the change log here
Dynamics 365 Outlook App – customizations
If you are using the outlook app for dynamics 365 you have to check your pre-requirements (MS Docs). After a successful setup, you open your app in the outlook and track an item. There you’ll find a ‘+’, that indicated, that you can track you item to a new entity record (an contact for example). …
Lead to Opportunity Sales Process
After a default installation of CRM, there is a business process flow (BPF) named Lead to Opportunity Sales Process. This BPF is enabled by default and used the internal name leadtoopportunitysalesprocess. You can disable this BPF, but keep in mind, that this BPF is important to set the Qualifying Opportunity. After qualifying a lead, this …
Microsoft Dynamics 365 (on premises) Update 2.4
Since a few days, there is a new update available on the Microsoft site. The new fixes and information is already online since more than a week, but the download link was referring to the old update and afterwards to a generic site. Today, the link is referring to the correct download page. …