Based on my previous post, CRM is sending appointments automatically to the attendees. But what if you don’t want CRM to send this appointments? The system itself has no option, to disable this behavior, but there is a workaround. This is not just configurable in CRM but also on Exchange.
There are some default “business process flows” in CRM. After a new installation or upgrade of Dynamics CRM and installation of the current version of FieldService, you will find some default business process flows. If you want to hide or delete this, just keep reading.
After some time, you will have multiple solutions in your CRM environment. In my case, there were multiple unmanaged solutions, as I have transferred many customizations between my test- and productive environment. Via the solution menu in the settings, you can delete unused solutions, but only one after each other. This consumes much time and …