Tag: Server-side synchronization

Dynamics CRM, Mailbox

Troubleshooting importing emails again

The last week I had the problem, that some e-mails weren’t imported to my queues from the exchange mailbox. Therefore, I set the field ProcessEmailReceivedAfter in the mailbox (How to import emails again into queues from exchange) via the api. But after that, the mailbox didn’t import any emails. I checked the date in the …

CRM Outlook, Customization, Dynamics CRM, Server-Side-Synchronization

Disable synchronizing birthdays of contacts to outlook

CRM synchronizes multiple attributes from crm to your outlook contacts and backwards. This includes the birthday of a contact. Based on this, you will get multiple notifications in your outlook, if you have many contacts.

Administration, Development, Dynamics CRM

How to import emails again into queues from exchange

Today a customer told me, that some mails are not in the queue, but are available in the exchange mailbox. Therefore I started searching. As the whole Server-Side-Sync-Job is just a blackbox, I started to check the plugins and found an error. This caused an exception and therefore blocked the import of the email. I …

Dynamics CRM, Mailbox, Security Roles, Server-Side-Synchronization

Not enough privilege to access the Microsoft Dynamics 365 object or perform the requested operation

While trying to enable and test the mailbox of a user, I got the following error message:

Dynamics CRM, Server-Side-Synchronization

Automatically set the userdecision on mailbox sync errors

If you connect your exchange mailbox with crm, you might already have appointments in your mailbox. Also, there might be some appointments in CRM. If you have an appointment in exchange and CRM at the same time, CRM will show you an alert, asking you if you want to import this. In my case, I …