Based on my previous post, CRM is sending appointments automatically to the attendees. But what if you don’t want CRM to send this appointments? The system itself has no option, to disable this behavior, but there is a workaround. This is not just configurable in CRM but also on Exchange.
Tag: Appointment sending
Creating appointments, which are sent as invitation to attendees
Creating and tracking appointments to Dynamics CRM is one of the base functions to keep all information per account and contact at one place. Therefore all appointments with a customer should be created or tracked to CRM. But be careful with this approach. As soon as you create an appointment in CRM, this appointment will …