Month: July 2019

Administration, Dynamics CRM, Field Service

Setting the Geocode for accounts with a workflow

July 30, 2019September 10, 2019 | by Michael Mittermair

Each account in crm has the default fields address1_latitude and address1_longitude. These fields can be filled manually or via a tool, connecting a service provider like google maps or Bing maps. With the field service module, you already have Bing maps included. To enable the automatic filling, navigate to Field service > Administration > Field Service …

Administration, Dynamics CRM, Update Rollup

Microsoft Dynamics 365 On-Premise Cumulative Updates

July 27, 2019 | by Michael Mittermair

Since march 2019, Microsoft provides updates for on-premise installations every month. You can find the download links and also the change log here

Development, Dynamics CRM

Plugin error with cryptic error message

July 26, 2019 | by Michael Mittermair

Plugins are a common way to add functionality, especially in an on premise system, as there is missing the possibility for using the flows. I created such a plugin, which uses some of the localization methods, deployed the plugin to my development system and got the following error.

Microsoft.Crm.Sdk.Messages.RetrieveLocLabelsResponse cannot be cast to [B]Microsoft.Crm.Sdk.Messages.RetrieveLocLabelsResponse.

1	Microsoft.Crm.Sdk.Messages.RetrieveLocLabelsResponse cannot be cast to [B]Microsoft.Crm.Sdk.Messages.RetrieveLocLabelsResponse.

Disable Sales Copilot Preview for Dynamics 365

With the new update, the preview of “Sales Copilot” is enabled by default. If you are looking for an environment setting or a feature-flag you won’t find it. To disable the Copilot, you have to do it for each app. Therefore navigate to the app “Sales Hub”. At the left bottom, you navigate to the […]

Troubleshooting importing emails again

The last week I had the problem, that some e-mails weren’t imported to my queues from the exchange mailbox. Therefore, I set the field ProcessEmailReceivedAfter in the mailbox (How to import emails again into queues from exchange) via the api. But after that, the mailbox didn’t import any emails. I checked the date in the […]

Enable Mailbox via C#/SDK

In the last days, I struggled with different challenges on the mailboxes. Therefore, I had to change different attributes on multiple mailboxes. A bulk-update via advanced find is only possible on the server profile. Therefore, I decided to create a small console application to set the attributes and test the mailbox again. First I queried the […]

Registering plugins in CRM with errors

Registering a plugin in CRM may result in an error. In my case, I was registering a new assembly and got an error that the assembly has a total of [0] plugin/workflow activity types.