You open your outlook and got an important appointment. Therefore you want to track this appointment to an entry in CRM. But in which of the cases are you allowed to track the appointment and why you might get the message “You can’t track this meeting because it was organized by another user”.
Month: June 2020
Case origin not visible in personnel view
If you’re looking for the field caseorigincode you may not find it in the advanced find of the case. Trying to add the field is also not possible, as the field is not available in the Edit Columns Dialog.
Disable synchronizing birthdays of contacts to outlook
CRM synchronizes multiple attributes from crm to your outlook contacts and backwards. This includes the birthday of a contact. Based on this, you will get multiple notifications in your outlook, if you have many contacts.