Sometimes, there are problems with this sync and the user can’t go offline. To fix this error, you might clean up the tables with the synced information. This means, that the client seems to be a “new” client to CRM and will be fully resynced on the next offline-sync.
Still using the Microsoft Microsoft Dynamics CRM 2016 for Microsoft Office Outlook plugin? Also struggling with the error message „Waiting for a page to be retrieved from a Microsoft Dynamics 365 server…”? There is a solution for this problem!