With the new update, the preview of “Sales Copilot” is enabled by default. If you are looking for an environment setting or a feature-flag you won’t find it.
Category: Dynamics CRM
Troubleshooting importing emails again
The last week I had the problem, that some e-mails weren’t imported to my queues from the exchange mailbox. Therefore, I set the field ProcessEmailReceivedAfter in the mailbox (How to import emails again into queues from exchange) via the api. But after that, the mailbox didn’t import any emails. I checked the date in the …
Enable Mailbox via C#/SDK
In the last days, I struggled with different challenges on the mailboxes. Therefore, I had to change different attributes on multiple mailboxes. A bulk-update via advanced find is only possible on the server profile.
Registering plugins in CRM with errors
Registering a plugin in CRM may result in an error. In my case, I was registering a new assembly and got an error that the assembly has a total of [0] plugin/workflow activity types.
Framework restriction with Dynamics 365 online
Developing plugins in the Dynamics 365 Online System is different of how you develop them on-premise. The framework-restriction will be covered in this article.
Unable to activate a user
Today, I had the problem, that I wasn’t able to activate one of my crm users. Based on the error message, I wasn’t able to identify, where the problem might be.
External Error – No such object on server.
E-Mails are stuck in “Pending send”-Status
The last week I had the problem, that some emails were sent to the customer, the field “Date Sent” (senton)-Field is was filled with a date, but the status was still in “pending send”.
SSL-Certificate replacement on CRM on-premise
Last week, I had to replace the existing ssl-certificate on our crm on premise systems. I installed the ssl-certificates in the IIS certificate store and also installed the corresponding root certificates. I changed the binding in IIS and checked the certificate in the browser, everything was working fine. But after abound 1 hour, the whole …
In which case you can follow an appointment in CRM
You open your outlook and got an important appointment. Therefore you want to track this appointment to an entry in CRM. But in which of the cases are you allowed to track the appointment and why you might get the message “You can’t track this meeting because it was organized by another user”.
Case origin not visible in personnel view
If you’re looking for the field caseorigincode you may not find it in the advanced find of the case. Trying to add the field is also not possible, as the field is not available in the Edit Columns Dialog.