Mailbox Archives - Microsoft Dynamics 365 (CRM)

While trying to enable and test the mailbox of a user, I got the following error message:

Appointments, contacts, and tasks can't be synchronized for the mailbox *** because the mailbox user doesn't have sufficient permissions on this mailbox.
Email Server Error Code: Crm.80048306.Not enough privilege to access the Microsoft Dynamics 365 object or perform the requested operation.

1 2	Appointments, contacts, and tasks can't be synchronized for the mailbox *** because the mailbox user doesn't have sufficient permissions on this mailbox. Email Server Error Code: Crm.80048306.Not enough privilege to access the Microsoft Dynamics 365 object or perform the requested operation.

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In which case you can follow an appointment in CRM

You open your outlook and got an important appointment. Therefore you want to track this appointment to an entry in CRM. But in which of the cases are you allowed to track the appointment and why you might get the message “You can’t track this meeting because it was organized by another user”. There are […]

Case origin not visible in personnel view

If you’re looking for the field caseorigincode you may not find it in the advanced find of the case. Trying to add the field is also not possible, as the field is not available in the Edit Columns Dialog. The cause of this is, that the field is already added to the view, but is […]

Disable synchronizing birthdays of contacts to outlook

CRM synchronizes multiple attributes from crm to your outlook contacts and backwards. This includes the birthday of a contact. Based on this, you will get multiple notifications in your outlook, if you have many contacts. Outlook itself has no option, to disable these, as the birthdays are added to the birthday calendar in outlook. But there […]

How to import emails again into queues from exchange

Today a customer told me, that some mails are not in the queue, but are available in the exchange mailbox. Therefore I started searching. As the whole Server-Side-Sync-Job is just a blackbox, I started to check the plugins and found an error. This caused an exception and therefore blocked the import of the email. I […]