Category: Field Service

Administration, Dynamics CRM, Field Service

Setting the Geocode for accounts with a workflow

July 30, 2019September 10, 2019 | by Michael Mittermair

Each account in crm has the default fields address1_latitude and address1_longitude. These fields can be filled manually or via a tool, connecting a service provider like google maps or Bing maps. With the field service module, you already have Bing maps included. To enable the automatic filling, navigate to Field service > Administration > Field Service …

Customization, Dynamics CRM, Field Service

Checking the status of the imports jobs

October 3, 2018January 6, 2019 | by Michael Mittermair

Today I tried to import the field service solution to my vanilla organization on an on premise system. I started the PackageDeployer and followed the instructions and then, the import started and the circle was running. After some time I thought, that the import might have failed, because there was no progress.

Dynamics CRM, Field Service

Installing Microsoft Field Service

November 9, 2017November 12, 2017 | by Michael Mittermair

You can use Microsoft Field Service Online and On-Premise. To download the Installation-Package for On-Premise, use the following link: https://mbs.microsoft.com/customersource/northamerica/365Enterprise/downloads/product-releases/365fieldservicedownloads

Disable Sales Copilot Preview for Dynamics 365
With the new update, the preview of “Sales Copilot” is enabled by default. If you are looking for an environment setting or a feature-flag you won’t find it. To disable the Copilot, you have to do it for each app. Therefore navigate to the app “Sales Hub”. At the left bottom, you navigate to the […]
Troubleshooting importing emails again
The last week I had the problem, that some e-mails weren’t imported to my queues from the exchange mailbox. Therefore, I set the field ProcessEmailReceivedAfter in the mailbox (How to import emails again into queues from exchange) via the api. But after that, the mailbox didn’t import any emails. I checked the date in the […]
Enable Mailbox via C#/SDK
In the last days, I struggled with different challenges on the mailboxes. Therefore, I had to change different attributes on multiple mailboxes. A bulk-update via advanced find is only possible on the server profile. Therefore, I decided to create a small console application to set the attributes and test the mailbox again. First I queried the […]
Registering plugins in CRM with errors
Registering a plugin in CRM may result in an error. In my case, I was registering a new assembly and got an error that the assembly has a total of [0] plugin/workflow activity types.